Privacy Policy

This Privacy Policy describes how Foragentis LLC ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use ForaPost, our AI-powered social media management platform (the "Service").

ForaPost is a product of Foragentis LLC, a California limited liability company.

By using ForaPost, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Information:

• Name
• Email address
• Password (encrypted)
• Company/business name
• Profile photo (optional)
• Timezone preferences

Brand and Content Information:

• Brand voice settings and preferences
• Uploaded documents and collateral (PDFs, text files, images, audio, video)
• Files imported from Google Drive or Dropbox that you explicitly select
• Website URLs you provide for content extraction
• URLs you submit for batch content import
• Topics, tone, and style preferences
• Content you create, edit, or approve within the Service
• Product data from connected e-commerce platforms

Payment Information:

• Billing name and address
• Payment method details (processed and stored securely by Stripe; we do not store full card numbers)

Communications:

• Support requests and correspondence
• Feedback and survey responses

1.2 Information from Connected Social Media Accounts

When you connect social media accounts to ForaPost, we access and store only the minimum data necessary to provide the Service:

From All Platforms:

• Account identifiers and usernames
• Profile information (name, profile picture)
• Authentication tokens (encrypted, for API access)
• Basic account status

What We Do NOT Access:

• Your private messages or DMs
• Your friend lists or follower details
• Your personal browsing activity
• Content from other users
• Data beyond what is necessary for publishing

1.3 Information Collected Automatically

Usage Information:

• Features used and actions taken within ForaPost
• Posts created, scheduled, and published
• Login times and session duration

Device and Technical Information:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs

Cookies and Similar Technologies:

• Session cookies (for authentication)
• Preference cookies (for settings)
• Analytics cookies (for service improvement)

1.4 Information from Connected Cloud Storage

When you connect cloud storage services to ForaPost, we access and store:

Google Drive:

Dropbox:

What We Do NOT Access:

• Files you do not explicitly select
• Shared files or folders you don't own (unless selected)
• Your storage quota or account settings
• Other apps connected to your cloud storage

How Files Are Processed:

1. You browse and select specific files through our interface
2. We download only the files you select
3. Files are processed to extract text and analyze your writing style
4. Extracted content is stored as part of your brand intelligence
5. Original files are not permanently stored — only the analysis

1.5 Information from E-commerce Platforms

When you connect e-commerce platforms to ForaPost, we access:

What We Do NOT Access:

• Customer names or contact information
• Order history or transaction details
• Payment information or financial data
• Customer reviews or feedback (unless public)
• Shipping information
• Tax or accounting data

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Providing the Service

• Creating and managing your account
• Connecting and maintaining social media integrations
• Generating AI-powered content based on your preferences
• Scheduling and publishing content to your accounts
• Processing payments and managing subscriptions

2.2 Improving the Service

• Analyzing usage patterns to improve features
• Developing new functionality
• Fixing bugs and technical issues
• Training AI models using aggregated, anonymized data only

Note: Data obtained from Google APIs (including YouTube and Google Drive) is never used for AI/ML training, advertising, or any purpose other than providing and improving the core functionality you have authorized.

2.3 Communications

• Sending transactional emails (account verification, password reset, billing)
• Providing customer support
• Sending product updates (with opt-out option)
• Notifying you of important changes

2.4 Safety and Compliance

• Detecting and preventing fraud or abuse
• Enforcing our Terms of Service
• Complying with legal obligations
• Responding to legal requests

3. Platform-Specific Data Handling

We comply with each platform's developer terms and data policies:

3.1 TikTok

• We access only the minimum data necessary for publishing
• We protect your identity and do not share TikTok user data with third parties
• We do not remove TikTok watermarks without your authorization
• We comply with TikTok's Community Guidelines and Developer Terms

3.2 X (Twitter)

• Data obtained from X is used solely for publishing on your behalf
• We comply with X's Developer Agreement and Developer Policy
• We do not use your data for purposes outside the stated functionality
• We respect X's automation rules and rate limits

3.3 LinkedIn

• We do not export, distribute, or sell LinkedIn member data
• We do not create aggregated databases of LinkedIn information
• We do not combine LinkedIn data with external databases
• Your LinkedIn data is used only to publish content you authorize
• We comply with LinkedIn's API Terms of Use

3.4 Google API Services (YouTube)

ForaPost's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

What This Means:

• We only use YouTube data to provide the video publishing features you have authorized
• We do not use YouTube data for advertising, market research, or AI/ML training
• We do not transfer YouTube data to third parties except as necessary to provide the Service
• We do not allow humans to read your YouTube data except with your consent, for security purposes, or to comply with law

Your Controls:

• You may revoke ForaPost's access at any time through Google security settings: security.google.com/settings/security/permissions
• Upon access revocation, we will delete your YouTube data within 30 days
• You can disconnect your YouTube account from ForaPost at any time in Settings

Compliance:

• We comply with YouTube API Services Terms of Service
• We comply with YouTube's Developer Policies
• We do not download or redistribute YouTube content

3.5 Meta Platforms (Facebook, Instagram, Threads)

• We comply with Meta Platform Terms and Developer Policies
• We only request permissions necessary for publishing
• We do not use Meta data for purposes other than providing the Service
• We do not sell data obtained from Meta platforms
• We allow you to disconnect and delete your data at any time

3.6 Google Drive

ForaPost's use of Google Drive data adheres to the Google API Services User Data Policy, including Limited Use requirements.

What This Means:

• We only access files you explicitly select through the Google Picker
• We use file contents solely to learn your brand voice and generate content
• We do not use Google Drive data for advertising, market research, or AI/ML training beyond your personalization
• We do not share your Google Drive files with third parties
• We do not allow humans to read your files except with your consent, for security purposes, or to comply with law

Your Controls:

• You choose exactly which files to import — we cannot access others
• You may revoke access at any time: myaccount.google.com/permissions
• Upon revocation, we delete access tokens immediately; imported analysis is retained unless you request deletion

3.7 Dropbox

• We only access files you explicitly select through our file browser
• We use file contents solely to learn your brand voice and generate content
• We do not share your Dropbox files with third parties
• We comply with Dropbox's API Terms of Use and Platform Policy

Your Controls:

• You choose exactly which files to import — we cannot access others
• You may revoke access at any time: dropbox.com/account/connected_apps
• Upon revocation, we delete access tokens immediately; imported analysis is retained unless you request deletion

3.8 E-commerce Platforms (Shopify, WooCommerce, Etsy, Amazon)

• We access only product catalog data necessary for content generation
• We do not access customer data, order history, or financial information
• Product data is used solely to generate relevant social media content
• We do not sell or share your product data with third parties
• We comply with each platform's API terms and developer policies

Your Controls:

• You may disconnect any e-commerce platform at any time in Settings
• Upon disconnection, product data is deleted within 30 days
• You may request immediate deletion by contacting privacy@foragentis.com

4. How We Share Your Information

We do not sell your personal information.

We share information only in the following circumstances:

4.1 Social Media Platforms

When you use ForaPost to publish content, that content is transmitted to your connected platforms. Each platform's privacy policy governs how they handle your content after publication.

4.2 Service Providers

We share information with third-party vendors who assist in providing the Service:

All service providers are contractually obligated to protect your information and use it only for specified purposes. For data obtained from Google APIs, our service providers are also required to adhere to the Google API Services User Data Policy, including Limited Use requirements.

4.3 Legal Requirements

We may disclose information if required by law, legal process, or government request, or to:

• Protect rights, property, or safety
• Detect, prevent, or address fraud or security issues
• Respond to valid legal requests

4.4 Business Transfers

If Foragentis LLC is involved in a merger, acquisition, or sale, your information may be transferred. We will notify you of any such change.

4.5 With Your Consent

We may share information for other purposes with your explicit consent.

6. Data Retention

We retain your information for as long as necessary to provide the Service:

After Account Deletion:

• Account information: Deleted within 30 days
• Platform tokens: Deleted immediately
• Uploaded content: Deleted within 30 days
• Published content: Remains on platforms (managed through those platforms)

7. Data Security

We implement industry-standard security measures:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest (AES-256)
• Secure authentication and password hashing
• Regular security assessments
• Access controls limiting employee access
• Secure cloud infrastructure
• Regular security training for employees

While we strive to protect your information, no method is 100% secure. You are responsible for maintaining the security of your account credentials.

8. Your Rights and Choices

8.1 Account Management

• Access: View your information in Settings
• Update: Modify your profile and preferences at any time
• Delete: Delete your account through Settings or by contacting us
• Export: Request a copy of your data

8.2 Connected Account Management

• View: See all connected social media, cloud storage, and e-commerce accounts in Settings
• Disconnect: Remove any connected account at any time with one click
• Revoke: Revoke access through each platform's security settings

8.3 Platform-Specific Revocation

You can revoke ForaPost's access directly through each platform:

• Google/YouTube/Drive: myaccount.google.com/permissions
• Dropbox: dropbox.com/account/connected_apps
• Facebook: facebook.com/settings?tab=applications
• Instagram: Managed through Facebook settings
• LinkedIn: linkedin.com/psettings/permitted-services
• Twitter/X: twitter.com/settings/connected_apps
• TikTok: tiktok.com/setting (Manage Account → Security)
• Shopify: Your Shopify Admin → Apps → ForaPost → Remove
• WooCommerce: Your WordPress Admin → WooCommerce → Settings → Advanced → REST API
• Etsy: Your Etsy Account → Settings → Apps → Revoke access
• Amazon: Seller Central → Settings → User Permissions → Manage

8.4 Communications

• Unsubscribe: Opt out of marketing emails via unsubscribe link
• Transactional: Essential service emails cannot be opted out

8.5 Cookies

Control cookies through your browser settings. Note: Disabling cookies may affect functionality.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

9.1 Right to Know

Request information about:

• Categories of personal information collected
• Purposes for collection
• Categories of third parties with whom we share
• Specific pieces of personal information collected

9.2 Right to Delete

Request deletion of your personal information, subject to certain exceptions.

9.3 Right to Opt-Out

We do not sell personal information. If this changes, we will provide an opt-out mechanism.

9.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

9.5 Exercising Your Rights

Contact us at:

• Email: privacy@foragentis.com
• Phone: +1 (415) 935-3322

We will verify your identity before processing your request.

10. International Users

ForaPost is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States.

By using ForaPost, you consent to this transfer and processing.

11. Children's Privacy

ForaPost is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

12. Third-Party Links

ForaPost may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of any third-party services you use.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy with a new "Last Updated" date
• Sending an email notification for significant changes
• Displaying a notice within the Service

Your continued use after changes take effect constitutes acceptance.