Product Rotation & Exclusion

How product rotation works

Your AI Manager doesn't post about the same catalog item every day. It tracks:

• Last Featured At — when this item was last posted about
• Times Featured — total post count for this item
• Platform Featured — which platforms have posted about this item

It uses this data to rotate through your catalog, giving all items balanced exposure.

The rotation algorithm

When creating a post, your AI Manager:

• Checks which catalog items haven't been featured recently
• Considers the item's tag (balancing Product vs. Team vs. Educational content)
• Looks at platform (if item has been on Instagram 5x but never on LinkedIn, it prioritizes LinkedIn)
• Factors in events (items with active “Treat as Event” get priority during their event window)
• Picks an item and marks it as featured

Result: variety without repetition.

When to exclude an item

Use the Exclude toggle when:

• Item is sold out (but you don't want to delete the record)
• Service is on hold or not currently offered
• Seasonal item is out of season (or use Treat as Event instead)
• You want to keep the item for later but pause posts now

Exclude vs. Delete

• Exclude = pauses posts, keeps the record (you can un-exclude later)
• Delete = permanently removes item from catalog

Manually featuring an item

Don't want to wait for rotation? You can manually trigger posts about specific items using AI Instructions (separate feature): “Post about our Summer Sale catalog item this week.”

But usually, letting your AI Manager rotate is better — it prevents overposting any single item.

Next steps

• Managing Event-Based Content — prioritize items with events