Product Rotation & Exclusion

How product rotation works

Each time it writes posts, the AI Manager works from up to 5 catalog items and synced store products at a time. Sometimes it picks the items it posted about least recently. Other times it puts top sellers first, or recently edited Catalog Maker items first, so with many items an item can go a long time without a post.

Items with the Calendar Event section turned on are handled apart from the 5 items, posted about during their lead-up days and event days, and posts stop when the event ends.

Pause posts about an item

Catalog Maker items have no Exclude button. To pause posts and keep an item, click Edit, open Advanced Commercial Settings, set Availability to Sold out, then click Update Item. Set Availability back to another option, for example Always available, when you want posts about it again.

Delete removes the item from the catalog for good.

Products synced from your store

Synced store products are on the Ecommerce tab, and each one has an Exclude button. Exclude stops posts about that product and keeps it, and clicking Excluded again includes the product again.

Manually featuring an item

Don't want to wait for rotation? You can manually trigger posts about specific items using AI Instructions (separate feature): “Post about our Summer Sale catalog item this week.”

But usually, letting your AI Manager rotate is better — it prevents overposting any single item.

Next steps

• Managing Event-Based Content — prioritize items with events